Marion Manor has been locally owned and operated since 1967 and is a proud Levering Management facility! In the nearly 55 years since our inception, we have changed the lives of Marion-area seniors by providing them with top medical care, the finest administration, and excellent resources to help each of our residents succeed. We would like to highlight some of our accolades to attest to the strength of our skilled nursing facility and solidify your trust in Marion Manor as a provider to your loved ones.
We’re pleased to have earned a AHCA/NCAL Quality Award at the bronze level. According to the Ohio Health Care Association’s website, “Commitment to Quality applicants begins their quality journey by developing an organizational profile including vision and mission statements, an awareness of their environment and customers’ expectations, and a demonstration of their ability to improve a process [according to Malcolm Baldrige National Quality Award (MBNQA) Program standards].” We’re also excited to announce that Country Court, Delaware Court, Morrow Manor, and Winchester Terrace of Levering Management have received this award at the bronze level as well.
This year alone, Marion Manor also received four awards from Pinnacle Quality Insight, an authorized Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey administrator. These four Customer Experience awards fall under best-in-class satisfaction standards for Safety & Security, Dignity & Respect, Nursing Care, and Admission Process. Wow!
Additionally, last year we were provided with a Certificate of Achievement from the American Health Care Association and the National Center for Assisted Living, in recognition of our efforts in the 2020 Quality Initiative Recognition Program and improving the lives of the residents we serve.
Marion Manor thanks all of our residents and their families for their feedback and support, which has played such a huge role in helping us achieve our goals. We look forward to serving you for many years to come!